FTC Announces Settlements with Two Collection Agencies for $2 million

The Federal Trade Commission late Thursday announced settlements with debt collection agencies totaling $2 million in two separate actions alleging very different violations. A joint settlement announcement is rare for the FTC. In the first case, the FTC charged that Memphis-based collection agency Regional Adjustment Bureau (RAB) used unfair and deceptive collection tactics, such as repeatedly calling consumers and accusing them of owing debts that they did not owe, contacting consumers at work while knowing that their employers did not allow the calls, making unauthorized withdrawals from consumers’ bank accounts, and disclosing confidential information about debtors to third parties. <more>