Study Shows Collection Agencies Recovering More Debt at Lower Pay with Fewer Collectors

The third-party debt collection industry returned some $45 billion to creditors and other clients in 2013, according to a study released today by ACA International. The report, based on a survey and other statistical analysis by Ernst & Young, is the latest in a series of comprehensive industry studies. ACA began its economic impact studies in 2004 when it commissioned PriceWaterhouse Coopers to conduct a thorough analysis of the role third party collections plays in the broader U.S. economy. <more>