FDCPA Ruling in Potential Class Action Takes a Step Back on Voicemails

After a string of debt industry victories claiming violations of the FDCPA in voice messages, a collection agency in South Carolina last month was handed a defeat by a federal judge for failing to properly identify itself in a voicemail. The judge used the Foti decision in her opinion on the case. In Chatman v. GC Services, the consumer plaintiff alleged that the debt collection agency violated sections 1692d(6) and 1692e(11) of the FDCPA by <more>