Judge Rules that One Message Does Not Trigger FDCPA Liability

A federal district judge in Kansas recently ruled that a voicemail left by a debt collection agency failing to identify itself as a collector did not violate the FDCPA because the plain text of the law states that multiple calls must be made and that “harassment” cannot occur in one call. The case, Hagler v. Credit World Services, Inc., was before Judge Daniel D. Crabtree in the U.S. District Court of Kansas. The facts of the case are fairly straightforward. <more>