29 Customer Service Resolutions for 2014

With the new year upon us, we thought it would be fun to talk about some customer service resolutions you and your organization might want to make in 2014. Of course, well-conceived strategic goals are preferable to resolutions. However, it is the new year, and resolutions are the order of the day. Like most resolutions, the resolutions below focus on the what, the how is a different matter. <more>