Federal Court Allows Consumers to Curb Robo-Calls from Debt Collectors

The 3rd U.S. Circuit Court of Appeals in Philadelphia ruled unanimously Thursday that, under the Telephone Consumer Protection Act (TCPA), consumers may withdraw their consent to have robo-callers contact them by cell phone. The ruling directly applies to debt collectors that use automated calls to notify customers of delinquent payments. Now, if a consumer says in writing (s)he wants robo-calls to stop, collection agencies have to comply. <more>