Getting it Almost Right Still Puts Collection Agencies on the Wrong Side of the FDCPA

The Fair Debt Collection Practices Act is a “strict liability statute.” Or, put another way: getting close won’t cut it. Which brings us to the unfortunate case of Kucker & Bruh, a Manhattan collection agency that learned a painful lesson. In 2012, Mall Properties Inc. hired Kucker and Bruh to collect on past due accounts. One of those accounts, according to Mall Properties, was Rafael Lee, a senior citizen who lived in a rent-controlled apartment managed by Mall Properties. <more>